Refund policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be unworn, unused, with tags, and in its original packaging.

To start a return, contact us at triballoop@muvementuk.com. We'll review your request and provide instructions on next steps. Items sent back without first requesting a return will not be accepted.

Personalised and custom printed items cannot be returned unless defective or damaged.

Damages and Issues                                                                                                      Inspect your order on arrival and contact us immediately at triballoop@muvementuk.com if your item is defective, damaged, or incorrect. We'll make it right as quickly as possible.

Non-Returnable Items

• Custom or personalised products
• Sale items
• Gift cards

Exchanges                                                                                                                        Return your item first, then place a new order once the return is accepted.

EU 14-Day Cooling Off Period                                                                                        Orders shipped to the EU may be cancelled or returned within 14 days for any reason, provided the item is unworn, unused, with tags and in its original packaging.

Refunds                                                                                                                     Once your return is received and inspected, we'll notify you of the outcome. Approved refunds are processed within 10 business days to your original payment method. If 15+ business days have passed since approval, contact us at triballoop@muvementuk.com.